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To submit a proposal, update your address

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Jaimi D Member Since: Sep 26, 2019
501 of 557

Did Upwork rectify this for you?

Update: I waiting a good few moments for my city and country to load, now it is all good. Slow browser or internet maybe.

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Melissa K Member Since: Sep 22, 2019
502 of 557
I am sorted yes. I updated my address again but this time to add my city I clicked on the options that came up in the drop down menu instead of what saving what I typed in. Thereafter it saved my city.
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Ansa B Member Since: Oct 11, 2019
503 of 557

I am not able to submit a proposal. Every time I try to it shows me an error message "To submit a proposal, update your address". My address and everything else looks fine. My profile is all verified. I don't understand what is going on. It has been weeks now! There is no one I can get intouch with. This is insane! Does anyone know what can I don????????!!!!!!! (Attached a screenshot of the error message)

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Goran V Moderator Member Since: Mar 24, 2017
504 of 557

Hi Ansa,

 

I checked your profile and can confirm that some details of your address are missing. To update it please go to Settings > Contact Info > Location. You will need your full address in order to be able to submit a proposal. If you`re experiencing the same problem after updating your address let me know. Thank you.


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Ansa B Member Since: Oct 11, 2019
505 of 557
Hi, Thank you for your response. I have my full address stated there. But I still updated it again. Its still giving me the same problem. Please advice! Thanks!
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Ansa B Member Since: Oct 11, 2019
506 of 557

Ok So I have figured it out! I have been updating my address in 'invoice address' option, but instead it needs to be updated in 'Location' option. Please try that and it will work. I just tried it and mine is working now. 

Go to Settings > Contact info > Location (then click edit and type your address in the bar where it says 'start tying your address')

But its sad that no one from upwork team is clarifying this! 

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Montana H Member Since: Jul 16, 2019
507 of 557

Has this bug been fixed? 
I've just received this message and every time i try to update my address before sending a proposal, it shows up with the same response. 

Please help and shed some light on why this keeps happening? 
Thanks
Montana 

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
508 of 557

Hi Montana,

 

The reason why you`re receiving this error is because your City is missing from your address. Please go to Settings > Contact Info > Location and add your city under the City field. Thank you.


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Malik A Member Since: Oct 12, 2019
509 of 557
Hi, Thank you very much for the support. I really appreciate.

Kind Regards,

Malik
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Brooks B Member Since: Dec 8, 2019
510 of 557

I am attempting to submit a proposal and am experiencing this technical issue. I've updated my address at least 10 times at this point and am still receiving the error message. Please assist!

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