Top Rated Eligible Week Stuck

[#1]

Hey, support, I am not sure but for some reason, my top-rated eligible weeks are stuck for many weeks now. I am not sure why this is happening.

Please assit.

[#2]

Hi Muhammad,

Thank you for your message. Eligible weeks are those where you either had Rising Talent status or a Job Success Score above or equal to 90%.  Each Saturday the week 17 weeks ago is removed from the Eligible week calculation and the most recent week is added. For the count to increase, you must be eligible this week, but not have been eligible 17 weeks ago. Please refer to this help page for more information.

Thank you,

Pradeep