I'd like to follow up on the recent comments posted on this thread and clarify that our team is yet to confirm the issue has been resolved. The changes you're seeing are a result of our team's efforts to fix the problem some of our freelancers experienced with the number of eligible weeks not being updated. We'll update the thread once we receive a confirmation that the issue is resolved.
Thank you for your patience.
I'd like to confirm that the issue with eligible weeks count has been resolved. Please, let us know if you continue experiencing similar problems.
We appreciate your patience.
There are no known issues with the eligible weeks number at the moment. It can take several weeks for the number of eligible weeks to increase or decrease as non-eligible weeks need to fall off of the calculation. Please check the graph at the bottom of this help article for more information.
Hello! I have the same problem. Do not move the counter of the weeks needed for the top raited beidge. When I started working I had a Raising talent badge for 9 weeks, but at the end of January I lost it. JSS above 90% appeared at the end of February and since then have passed about 6 weeks. According to my calculations, 4 weeks ago I supposed to restart the counter, and at the moment there should be at least 12 weeks out of the 13 required and not 9 as I still have. Please check the information, it seems to me that the counter is stuck. Thank you! P.s The threshold of $ 1000 is long done. Also I've already contacted help center recently, but no one has decided my problem, just provide me common description how to calculate weeks, I already know this way, I need to fix my counter, because it should started count again about 4 weeks ago. Thank you!