My JSS is 90%+ and my top-rated eligible weeks are struck at 10/16 and not increasing for many weeks. Can you please guide me about this why my top-rated eligible weeks are not increasing?
Thank you for your message. Eligible weeks are ones where you either had Rising Talent status or a Job Success Score above or equal to 90%. Each Saturday we remove the week 17 weeks ago from the calculation and add the most recent week. Because of the past 16 weeks, you still have the same total number of eligible ones as last time we checked. In order for the count to increase, you must be eligible this week, but not have been eligible 17 weeks ago. Check out this help page for more information
Thank you for your message. As long as you do great work for your clients and receive great feedback -- regardless of whether it’s a low- or high-budget job -- your score will climb. Winning higher-budget jobs and receiving positive feedback on those will typically raise your JSS faster than low-paying jobs.