Hi Joy,
To earn Top Rated status, you need to maintain Rising Talent status or a Job Success Score (JSS) of at least 90% for at least 13 of the last 16 weeks. The Top Rated Eligible Weeks metric keeps track of that progress looking at the last 16 weeks as a rolling window.
This means that, if you've accumulated a block of non-eligible weeks in the past, you'll need to wait for those weeks to fall out of the calculation. When your count doesn't change, it is generally because an eligible week is falling out of the calculation while another is being included. Once non-eligible weeks start falling out of the calculation you'll see an increase in the count. Check out this help article to find a helpful chart explaining this process.
Hi Ahad,
To earn Top Rated status, you need to maintain Rising Talent status or a Job Success Score (JSS) of at least 90% for at least 13 of the last 16 weeks. The Top Rated Eligible Weeks metric keeps track of that progress by looking at the last 16 weeks as a rolling window.
This means that, if you've accumulated a block of non-eligible weeks in the past, you'll need to wait for those weeks to fall out of the calculation. When your count doesn't change, it is generally because an eligible week is falling out of the calculation while another is being included. Once non-eligible weeks start falling out of the calculation you'll see an increase in the count. Check out this help article to find a helpful chart explaining this process.
Hello,
It's been a while since my Eligible weeks are not updating for TOP-RATED Batch, I have completed more than 12 weeks but I still can see there are only 12 weeks showing up on the stats. Please resolve this issue. 🙂
Regards
Farhan Zakeria.
Hi Farhan,
Thank you for reaching out to us. In order for the number of eligible weeks to increase, your non-eligible weeks will need to be "pushed out" of the past 16-weeks. Once this happens, the number of eligible weeks will start increasing, provided you meet the requirements. If an eligible week falls off of the calculation each week, the total number of eligible weeks won't increase. You can find more information here.
Hi Yash,
Thank you for reaching out to us. In order for the number of eligible weeks to increase, your non-eligible weeks will need to be "pushed out" of the past 16 weeks. Once this happens, the number of eligible weeks will start increasing, provided you meet the requirements. If an eligible week falls off of the calculation each week, the total number of eligible weeks won't increase. You can find more information here.
~ AJ
Hi Logan,
Thank you for reaching out. To earn Top Rated status, you need to maintain Rising Talent status or a Job Success Score (JSS) of at least 90% for at least 13 of the last 16 weeks. The Top Rated Eligible Weeks metric keeps track of that progress looking at the last 16 weeks as a rolling window.
This means that, if you've accumulated a block of non-eligible weeks in the past, you'll need to wait for those weeks to fall out of the calculation. When your count doesn't change, it is generally because an eligible week is falling out of the calculation while another is being included. Once non-eligible weeks start falling out of the calculation you'll see an increase in the count. Check out this help article to find a helpful chart explaining this process.
~ AJ
Hi Logan,
Thank you for the follow-up. When your count doesn't change, it is generally because an eligible week is falling out of the calculation while another is being included. Once non-eligible weeks start falling out of the calculation you'll see an increase in the count. Check out this help article to find a helpful chart explaining this process.
Hi Tanveer,
Thank you for your message. I am sorry to hear about the action taken on your financial account. Please don't hesitate to follow up with the team directly on the same support ticket if you have additional questions regarding your concern. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.
Thank you,
Pradeep
Hi Dmitry,
The Top Rated Eligible Weeks metric keeps track of that progress by looking at the last 16 weeks as a rolling window. This means that, if you've accumulated a block of non-eligible weeks in the past, you'll need to wait for those weeks to fall out of the calculation. When your count doesn't change, it is generally because an eligible week is falling out of the calculation while another is being included. Once non-eligible weeks start falling out of the calculation you'll see an increase in the count.
Check out this help article to find a helpful chart explaining this process.
Hi Tanveer,
Thank you for reaching out to us. I checked your account and found no restrictions. Could you please check again? Let us know if you need further assistance.
~ AJ
Hi Muhammad,
Thank you for reaching out to us. I would like to clarify that in order for the number of eligible weeks to increase, your non-eligible weeks will need to be "pushed out" of the past 16-weeks. Once this happens, the number of eligible weeks will start increasing, provided you meet the requirements. If an eligible week falls off of the calculation each week, the total number of eligible weeks won't increase. You can find more information here.
Hy There!
My name is ASAD ALI and I'm Working as freelancer since 2019. I have maintained 100% JSS from the last 4 Months and I have 40+ 5 Star Feedbacks.
My question is why my My Top Rated Eligibile weeks not Incresing. Can you please Explain the below is a Screen Shoot
Hi Zulekha,
Our team checked this for you and can confirm that your eligible weeks are accurate. To increase the number of eligible weeks, your non-eligible weeks will need to be "pushed out" of the past 16 weeks. Once this happens, the number of eligible weeks will grow, provided you meet the requirements. If a suitable week falls off the calculation each week, the total number of eligible weeks won't increase. You can find more information here.
~ Avery
Hi Milorad,
Thank you for reaching out to us. You will be eligible for Top Rated status once you meet the following criteria:
- A current Job Success Score of 90% or higher
- First project on Upwork was more than 90 days ago
- Maintained Rising Talent status or a Job Success Score of at least 90% for at least 13 of the last 16 weeks
- A 100% complete profile (90% for those who brought their profiles over from Elance)
- 12-month earnings of at least $1,000
- Up-to-date availability (if unavailable now, set a date estimate)
- An account in good standing with no recent account holds
- Activity on the platform (proposal, accepted invitation, or earnings) in the past 90 days
Please keep in mind that if you've had earnings in December of last year, they will fall out of the calculation next month so your 12-month earnings constantly change. You can check this article for more information.
~ AJ
Hi Asad,
Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.
Hi Barhalibirhu,
To earn Top Rated status, you need to maintain Rising Talent status or a Job Success Score (JSS) of at least 90% for at least 13 of the last 16 weeks. The Top Rated Eligible Weeks metric keeps track of that progress looking at the last 16 weeks as a rolling window.
This means that, if you've accumulated a block of non-eligible weeks in the past, you'll need to wait for those weeks to fall out of the calculation. When your count doesn't change, it is generally because an eligible week is falling out of the calculation while another is being included. Once non-eligible weeks start falling out of the calculation you'll see an increase in the count. Check out this help article to find a helpful chart explaining this process.
~ AJ
| User | Count |
|---|---|
| 443 | |
| 324 | |
| 312 | |
| 244 | |
| 177 |
