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Top Rated Eligible

eiramron
Active Member

Why is it my top rated eligible week is never been updated. It has been stucked at 12 of 16 for almost 1 month and 15 days. I've been 95% since october but my top rated eligible week is not being updated. 

 

Please reconcile. Thanks for your help!

2 REPLIES 2
muradmkts
Active Member

Contact with support.  I think it will be updated within today.

g_vasilevski
Community Manager
Community Manager

Hi Lego,

 

The weeks have not been updated because you have had some weeks with JSS less than 90%. This weeks needs to be pushed out of the count so that your eligible weeks start counting again.
Just focus on maintaining JSS above 90%, and youre very close to getting your Top Rated badge.

 

~ Goran
Upwork
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