Nov 4, 2020 02:35:19 AM by Bev C
Hi mods - please help.
My top-rated plus badge disappeared overnight. When I went into timeline a pop-up told me that "you're almost top rated". That's how I saw the badge is gone.
I did change the video on my profile, so it wasn't there for a few hours before I reloaded it. Is that the reason?
Will my badge return now?
Solved! Go to Solution.
Nov 4, 2020 02:51:25 AM by Petra R
Bev C wrote:My top-rated plus badge disappeared overnight. When I went into timeline a pop-up told me that "you're almost top rated". That's how I saw the badge is gone.
I did change the video on my profile, so it wasn't there for a few hours before I reloaded it. Is that the reason?
Is your profile still or once again 100% complete? If it dropped because you removed the video, it will update again within 24 hours and your badge will come back.
Nov 4, 2020 02:51:25 AM by Petra R
Bev C wrote:My top-rated plus badge disappeared overnight. When I went into timeline a pop-up told me that "you're almost top rated". That's how I saw the badge is gone.
I did change the video on my profile, so it wasn't there for a few hours before I reloaded it. Is that the reason?
Is your profile still or once again 100% complete? If it dropped because you removed the video, it will update again within 24 hours and your badge will come back.
Nov 4, 2020 03:12:47 AM by Bev C
I took the old video down yesterday afternoon and loaded the new one this morning - so I didn't see if it was incomplete. Only noticed when I went in to load the new video.
It's 100% complete now, so if my badge returns in the next 24 hours - yay me!
Thanks @Petra 😉
Nov 4, 2020 05:22:53 AM by Petra R
Bev C wrote:so if my badge returns in the next 24 hours - yay me!