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rummanakhan
Community Member

Top Rated badge not given

I have been part of upwork for the past 6 months now and was looking forward to getting the top rated badge, but unfortunately for the past 1 week my Top Rated Eligible Weeks have been stuck at 12 of 16 and arent moving forward where as i have 90%+ rating on my profile. 

 

What could be the issue here? 

I had a recent account hold 3 months ago but that was due to the client not making the payment and was not my fault. I had been in constant contact with UpWork support and gave all the proof from my side for it. 

 

Hoping this gets resolved quickly. Thanks 

2 REPLIES 2
petra_r
Community Member


Khan R wrote:

I have been part of upwork for the past 6 months now and was looking forward to getting the top rated badge, but unfortunately for the past 1 week my Top Rated Eligible Weeks have been stuck at 12 of 16 and arent moving forward where as i have 90%+ rating on my profile. 


Once all the non-eligible weeks work their way through your 16 week window your eligible weeks will start to go up again, but that may take a while.

 

i donot understand, can you please elaborate? 

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