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70471e80
Community Member

Top Rated eligible weeks not updated

Hey, there. Eligible weeks are not counted anymore since 2 weeks ago even though my JSS is more than 90%. can you please check it out?

 

Regards,

Kyle

1 REPLY 1
PradeepH
Moderator
Moderator

Hello Kyle,

 

Eligible weeks are the ones where you either had Rising Talent status or a Job Success Score above or equal to 90% during the past 16 weeks. Your count is updated every Saturday when we remove the score for the week 17 weeks ago and add the most recent week score into the calculation. Your Eligible week counts would go up by one if you were not eligible for the week 17 weeks ago that was removed from the recent calculation but you are eligible for the most recent week. Similarly, the Eligible week count will go down by one if you were eligible for the week 17 weeks ago but not eligible for the recent week. You can refer to this Help article for more information on Eligible weeks and a chart for a visual example. 

 

Thank you

Pradeep H.

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