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shakhawat_hoss59
Community Member

Top Rated eligible weeks not updating

Hello, My JSS is 90%+ and currently, the Top Rated eligible weeks is 6, I noticed my Top Rated eligible weeks not updating since last 3 or 4 weeks where the JSS still 90%+. Why does it happen? 

 

Thanks!

2 REPLIES 2
petra_r
Community Member


Md. Shakhawat H wrote:

Hello, My JSS is 90%+ and currently, the Top Rated eligible weeks is 6, I noticed my Top Rated eligible weeks not updating since last 3 or 4 weeks where the JSS still 90%+. Why does it happen? 


Because it is a rolling window and you had 10 weeks where your JSS was below 90% - so those 10 weeks have to start to fall out of the 16 week window before the eligible week counter can increase again.

I understand what you are talking, It was 1 or 2 when it started increasing again. Before starting it was downward 10th to 2nd, after reaching 90% I saw it's upward and increased to 6th, but now it stops suddenly. 

BTW, Thank you. 

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