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Top Rated issue

Active Member
Hayk H Member Since: Mar 24, 2017
1 of 7

I have received an email that i am no longer Top Rated.
I wanted to know why that happened? I  meet all requested criterias for the Top Rated freelancers

Community Guru
Petra R Member Since: Aug 3, 2011
2 of 7

Hayk H wrote:

I have received an email that i am no longer Top Rated.
I wanted to know why that happened? I  meet all requested criterias for the Top Rated freelancers


What does it say on your "my Stats" page for "Recent Account Holds?" To be eligible for top rated status it needs to say 0.

 

recent holds.jpg

Active Member
Hayk H Member Since: Mar 24, 2017
3 of 7
Hi Petra
It say 0
Community Guru
Petra R Member Since: Aug 3, 2011
4 of 7

Hayk H wrote:
Hi Petra
It say 0

Then I don't know. Any recent disputes or anything like that?

When did you get that email, you posted a similar question last month?

Active Member
Hayk H Member Since: Mar 24, 2017
5 of 7
I have already wrote to support team. I have received an email 14 hours ago.
Thanks Petra
Community Guru
Petra R Member Since: Aug 3, 2011
6 of 7

Hayk H wrote:
I have already wrote to support team. I have received an email 14 hours ago.
Thanks Petra

Best to wait until they respond. Personally I can't see why, so you need Upwork support to help.

Community Guru
Mary W Member Since: Nov 10, 2014
7 of 7

As a point of reference, I recently lost mine briefly because I hadn't earned any money on the platform for 90 days.  (I have an off-platform client who is taking all my time).  I then earned something like $20 and it came right back).

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