Great advice. I've done that with a few of my contracts tonight and I like the way that you've phrased this. Unfortunately the ones that are most likely causing the issue are the ones that we are either still actively working on (so they will show as partially or not fully paid) or the one who is grieving...I know there have to be a checks and balances it just seems that asking to end a contract when someone has requested that you stay on retainer is rude. I will, of course do this to bring my standing back up...just wondering if there could be a better solution. Am I over-reacting here? It was just a bit of a shock this morning since I had finally reached the Top Rated status...
Thanks again for all the help and the warm welcome,
If you stay 'on retainer' you can arrange to be paid to be "on retainer" which stops a contract going stale. On hourly contracts just tell clients that you have to log a retainer fee of 10 minutes a month. That way the clients can keep you on retainer to their heart's content, and you are not negatively affected.
Job Success Score is based on the contracts you've had in the last 24 months and your profile photo is not affecting it, but you do need to update in in order to bring your profile in line with our profile guidelines.
Unfortunately, we won't be able to share the impact the individual contracts are having on your score, both here and privately through a support ticket. We also won't be able to communicate with your clients regarding closing your contract. Other users already shared great advice and I'll just reiterate that asking clients to close the contract when submitting final work, in case they don't have more work for you in the near future, is the best way to ensure you receive feedback and minimize the chances of having to close the contracts yourself. Note that clients can rehire you for the same job in a few easy steps, so there's no need to keep a contract open if the future of your collaboration is uncertain.
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