Top Rated

[dimasion]

Hello there!

Could you help me?
I'm concerned a little bit, because I expected to get Top rated status this week, but I didn't get.
I supposed all conditions for Top rated are fulfilled - 12-month earnings is more than 1000$ and 13 weeks of Top Rated Eligible Weeks.

Could you explain to me why I still not Top rated?

Thank you so much!

Cheers, Dmytro

[yitwail]

Dmytro, I believe you're not Top Rated because you don't have a Job Success Score, and that's because you haven't completed 4 jobs with 3 or more clients.

[vladag]

Hi Dmytro,

Please check all the requirements you need to meet in order to become Top Rated.

[jeupereira]

I have the same problem! 🙂

I have long term work so no feedback to get that quote yet for the job success! Also, my week for Top Rated elibility stoped at week 6 for a few week now!

I guess I have to wait!

[petra_r]

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@João P wrote:

I have the same problem! 🙂

I have long term work so no feedback to get that quote yet for the job success! Also, my week for Top Rated elibility stoped at week 6 for a few week now!

I guess I have to wait!

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Your eligible weeks stopped because during the weeks it has not increased you weren't eligible. If I were you I would not wish for a JSS until it starts moving again as the fact it is not moving means a lower score than you would appreciate. 

[jeupereira]

txs for the info Petra!

I only have 4 jobs on my profile: 2 completed, 2 in progress.
The 2 completed jobs got a feedback of 5 stars, so I don't see an issue there.

About the 2 jobs in progress:
a) 1 project is paused. Not sure if the client will send more work in the future. Nonetheless everything went well.
b) The other project is still going and expanding. I might have to reduce my general availability to accommodate for this.

Also my profile views are growing by the week.
The only drastic change was a 1 and a half week off of holidays a few weeks ago. That's when my Eligible weeks stoped! Not sure if that's related.

[petra_r]

Any jobs that started and ended without payment or were refunded or something  like that?

going on holiday obviously has no impact.

[jeupereira]

yes, had one job that the client ended without paying and explanation. Tryed to contact him several times but without success.

I delivered the work, but because I hadn't used the time tracking app on upwork, I don't have a way to prove that. It was definetely my fault and a lesson well learned.

But no feedback was exchanged. And nothing is visible on my profile page either.