Feb 21, 2022 07:15:41 AM by Subhan S
Hi!
I was a top-rated seller and i also had my badge as well. But then my job success score got lower to 83% and then 87% and right now i have 100%job success score. But i still dont have my top rated badge.
Solved! Go to Solution.
Feb 21, 2022 08:07:32 AM by Andrea G
Hi Subhan,
Since you had a JSS lower than 90% for a few weeks there, your Top Rated eligible weeks fell below 13. You'll need to wait for the non-eligible weeks you accrued to fall out of the 16 weeks calculation window in order to meet this requirement again.
Feb 21, 2022 08:07:32 AM by Andrea G
Hi Subhan,
Since you had a JSS lower than 90% for a few weeks there, your Top Rated eligible weeks fell below 13. You'll need to wait for the non-eligible weeks you accrued to fall out of the 16 weeks calculation window in order to meet this requirement again.
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