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Top rated eligible weeks Stuck

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Active Member
Bernie Kenth P Member Since: Feb 5, 2020
1 of 5

Top Rated eligible weeks is stuck at 12 for weeks. I am not sure what's going on.


Can you help me please?

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Community Guru
Petra R Member Since: Aug 3, 2011
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Bernie Kenth P wrote:

Top Rated eligible weeks is stuck at 12 for weeks. I am not sure what's going on.


Can you help me please?


You have 4 non-eligible weeks which are working their way through the 16 week window.

Once the first of those 4 non-eligible weeks falls out the 16 week window, your eligible weeks will start to go up again.

 

eligible.jpg

View solution in original post

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Bernie Kenth P Member Since: Feb 5, 2020
3 of 5

Thanks for clarification.

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Bernie Kenth P Member Since: Feb 5, 2020
4 of 5

Hi Petra, how are you?

It is after 2 months and  still says 12. Is there any way I can see my eligibility week window ?

 

Thanks

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Community Guru
Petra R Member Since: Aug 3, 2011
5 of 5

Bernie Kenth P wrote:

Hi Petra, how are you?

It is after 2 months and  still says 12. Is there any way I can see my eligibility week window ?

 

Thanks


Take a look at the graph again. When you had 4 non-eligible weeks in the 16 month window, it takes 13 weeks for them to start falling out

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