Top rated perks

stevan100wpm · ‎04-08-2020

Hi,

I have a question about feedback removal. I have a contract witch was canceled by the client and I have refunded the money to him. He didn't leave feedback but I believe that this contract messes up with my JSS. Can I use my TopRated perk to remove it from JSS calculation?

Contract ID: 23451512

Regards

Stevan

jr-translation · ‎04-08-2020

Stevan S wrote:
Hi,

I have a question about feedback removal. I have a contract witch was canceled by the client and I have refunded the money to him. He didn't leave feedback but I believe that this contract messes up with my JSS. Can I use my TopRated perk to remove it from JSS calculation?
Contract ID: 23451512

Regards
Stevan

Yes, but you should keep for a contact that went south and you do not want to refund.