Tracking

[riggle55]

Help! I can't bring up my contract on the Time Tracker. It's showing in my Contracts, but I can't get it on the Tracker!!!

Thanks!

Debbie

[BojanS]

Hi Debra,

Could you please try the troubleshooting tips shared in this help article?  If the issue persists, please report it following the ’’How do I report a problem?’’ section of the previously shared troubleshooting guide, and our team will assist you directly.

Thank you.

[riggle55]

Hi Bojan!

Sorry to bother you, but how do I get to the "How Do I Report a Problem" - ( how do I get to troubleshooting?

Thanks!

Debbie

[AveryO]

Hi Debra, 

You can check the "Frequently Asked Questions" at the bottom of the article Bojan shared previously. Here's the link to the article. I've also added a link to the FAQs above for easy reference. 

I hope this helps!

[prestonhunter]

re: "I can't bring up my contract on the Time Tracker. It's showing in my Contracts, but I can't get it on the Tracker."

It is normal for this to happen with a new contract, when the start date is a future date.