Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Transaction Pending

Highlighted
Active Member
Muhammad Usama J Member Since: May 15, 2019
1 of 3

Hello,

I am writing this to know that the status of transaction date on my profile is pending for the past 3 days. This was approved from one of my client on the same day, one of the transaction is processed today but the other one is still pending and not showing any date, Kindly let me know the issue and when it will be resolved.

 

Best wishes.

Highlighted
Community Guru
Petra R Member Since: Aug 3, 2011
2 of 3

Muhammad Usama J wrote:

 

I am writing this to know that the status of transaction date on my profile is pending for the past 3 days. This was approved from one of my client on the same day, one of the transaction is processed today but the other one is still pending and not showing any date, Kindly let me know the issue and when it will be resolved.


You know there is a 5 day security period after a milestone has been aproved? When you go to Reports > Pending, is there no date on the left of the transaction? Like in the example below, the money will become available to withdraw tomorrow.

 

date.png

Highlighted
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
3 of 3

Hi Muhammad,

 

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
Untitled
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS