Transaction incomplete ?

[leopold_faye]

Hello,

I have ordered a transaction of my weekly wage on the 30th of September and up to now I have not received it in my bank account. Could someone help me trace my transaction please ?

Thanks.

[g_vasilevski · Accepted solution]

Hi Leopold,

I can confirm that your withdrawal was successful. Please keep in mind that It can take between 2 to 5 business days for the funds to be loaded on your bank account. If you have not received the funds after 8 business days let us know, and our team will initiate a trace on your transaction. Thank you!

[leopold_faye]

Hello,

Thanks for the prompt response. I will make sure to follow up as the
situation progresses.

Best,
Leopold

[leopold_faye]

Hello Goran,
I just received notification that my transaction was not through due to incorrect Bank information.
The money got returned to my upwork account. Meanwhile I already ordered a new transaction to the same bank for my latest weekly wage. I then expect it will be rejected as well. Is there a way to prompt the rejection and send that amount as well back to my upwork account?

Thanks.

[petra_r]

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Leopold F wrote:
Meanwhile I already ordered a new transaction to the same bank for my latest weekly wage. I then expect it will be rejected as well. Is there a way to prompt the rejection and send that amount as well back to my upwork account?

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It happens in the same way and the same timescale as the first one. Upwork can't influence funds once they left.