Dec 5, 2019 08:11:57 AM by Serhej B
"Transaction is due and has not been paid" i just received this notificatioon and also my subsequent payments were not processed. Customer paid for work. Is this some kind of crash on the site?
Dec 5, 2019 12:28:57 PM by Valeria K
Hi Serhej,
I see no reason why that transaction shouldn't be processed properly. I'm currently checking with the team why it shows this way and will get back to you as soon as I have more information.
Thank you for your patience while we're looking into this.