May 11, 2020 09:10:48 AM by Bojan S
Hi Michael, transferring of Connects from one account to another isn't something we currently offer. It's neither possible through the site nor through customer support. If it ever becomes a feature, we'll make sure to announce it.
Thank you!
May 11, 2020 07:43:40 AM by Petra R
Michael F wrote:How can I transfer my connects to another freelancer?
You can't.
May 11, 2020 08:03:10 AM Edited May 11, 2020 08:10:34 AM by Michael F
Hello Petra, thanks for the response.
According to the Freelancer Membership Agreement, there isn't anything saying the transfer of connects is prohibited.
https://www.upwork.com/legal#freelancer-membership-policy
Do you know of another policy that explicitly states, that the transfer of connects is prohibited?
And If I am not able to do it as a user of the platform, can an admin or back-office rep help me make the transfer?
May 11, 2020 08:14:55 AM by Mark F
Michael F wrote:Hello Petra, thanks for the response.
According to the Freelancer Membership Agreement, there isn't anything saying the transfer of connects is prohibited.
https://www.upwork.com/legal#freelancer-membership-policy
Do you know of another policy that explicitly states, that the transfer of connects is prohibited?And If I am not able to do it as a user of the platform, can an admin or back-office rep help me make the transfer?
You might be right, it might not be prohibited but they don't have a way to do it, so it is, by default, prohibited.
Nov 14, 2020 10:30:48 PM by Kyle R
Hi Mark,
Is this something UpWork could look into? I would love it if this could be a feature.
May 11, 2020 08:48:13 AM Edited May 11, 2020 08:49:59 AM by Petra R
Michael F wrote:According to the Freelancer Membership Agreement, there isn't anything saying the transfer of connects is prohibited.
https://www.upwork.com/legal#freelancer-membership-policy
Do you know of another policy that explicitly states, that the transfer of connects is prohibited?
There is nothing in the terms of service to say that the transfer of lilac unicorns is prohibited. That does not mean that there is a function on Upwork that allows me to transfer 7 lilac unicorns to you.
Michael F wrote:And If I am not able to do it as a user of the platform, can an admin or back-office rep help me make the transfer?
No. They can't and they won't.
And why would you want to "transfer" connects to another profile anyway?
May 11, 2020 08:57:34 AM by Michael F
I'm sure you don't mean to sound condescending or be disrespectful with your responses Petra.
Thanks for the feedback, I'll follow up with customer support.
And thanks Mark for your response as well sir.
May 11, 2020 09:01:04 AM by Mark F
Michael F wrote:I'm sure you don't mean to sound condescending or be disrespectful with your responses Petra.
Thanks for the feedback, I'll follow up with customer support.
And thanks Mark for your response as well sir.
Why was she condescending and/or disrespectful and I wasn't? I am honestly curious because I was going for sarcastic for sure as I am sure she was (her first answer was just honest and you didn't take it).
May 11, 2020 09:39:36 AM by Martina P
Mark F wrote:
Michael F wrote:I'm sure you don't mean to sound condescending or be disrespectful with your responses Petra.
Thanks for the feedback, I'll follow up with customer support.
And thanks Mark for your response as well sir.
Why was she condescending and/or disrespectful and I wasn't? I am honestly curious because I was going for sarcastic for sure as I am sure she was (her first answer was just honest and you didn't take it).
You didn't mention unicorns. Next time, you know.
May 11, 2020 09:41:37 AM Edited May 11, 2020 09:42:56 AM by Petra R
Mark F wrote:
Michael F wrote:I'm sure you don't mean to sound condescending or be disrespectful with your responses Petra.
Thanks for the feedback, I'll follow up with customer support.
And thanks Mark for your response as well sir.
Why was she condescending and/or disrespectful and I wasn't? I am honestly curious because I was going for sarcastic for sure as I am sure she was (her first answer was just honest and you didn't take it).
Maybe the lilac unicorns were a step too far?
May 11, 2020 09:10:48 AM by Bojan S
Hi Michael, transferring of Connects from one account to another isn't something we currently offer. It's neither possible through the site nor through customer support. If it ever becomes a feature, we'll make sure to announce it.
Thank you!
Jun 18, 2020 03:44:39 AM by Chantalle W
It should be possible to transfer connects, now if I cant use them anymore they go to waste, your just stealing my money that way. Very bad service
Dec 8, 2020 12:36:14 PM by Nestor V
I also think transferring connects is a good idea for variety of reasons. Not to mention that all parties will win from that. Think about it, when I dont need to apply, the connects will not be wasted. Somebody (an aspiring freelancer) will benefit from them - some solidarity is good from time to time. The clients wont lose anything, of course the Upwork will not take petty dollars but .... I think that is a good strategy in the long run.
Dec 26, 2020 10:45:31 PM by leah t
I agree!...like me, i am from Philippines, and still looking for a job. Pandemic time so hard 😞 and wishing to get back online work but i dont have any pennies to put money for a bank transaction for my connects, i just wish that my friends could trasfer connects for me 😞
Dec 27, 2020 12:24:49 AM by Aleksandar D
Hi Leah,
I'm sorry to hear about your situation. However, transferring Connects is not possible, but I'll share your feedback with the rest of our team.
Thank you.
Sep 29, 2021 11:27:40 PM by Harmanpreet K
Hello, Please add transfer connect feature in Upwork. Its good for all the users.
Sep 18, 2020 09:30:35 AM by Juan H
As a moderator, I think you guys should seriously review responses from other common "contributors" in this community.
Responses from those are often rude, condecending, and I am not sure if they make a living out of it but they reply to everyone in the same way. Moreover, moderators quite often don't take any type of feedback like this... Upwork is an amazing workplace to share knowledge and skills. The community, as it belongs to Upwork, should also be setting the example.
Sep 18, 2020 11:11:35 AM by Bojan S
Hi Juan,
Thank you for following up and sharing your feedback about Upwork Community with us. If you feel like a specific post violates the Community Guidelines, feel free to flag it as inappropriate and our team of moderators will review it. We often have to moderate threads and remove or edit replies that go too far off topic, don't add value to a conversation or are written in a tone that is not appropriate for this Community. I'd also like to note that Community Members who represent Upwork will have Upwork logo showing on their posts. Generally, we find that majority of regular Community members readily provide valuable advice, opinions and answers to most questions posted in the Community. They don't necessarily agree with each other or use the same tone or style when they write their posts, but that's part of what makes this Community what it is.
Nov 14, 2020 10:34:13 PM by Kyle R
Hi Bojan,
Do you think this is a feature UpWork could look into? I.e. transferring connects? I would love to be able to do this.
Nov 15, 2020 01:32:40 AM by NikolaS N
Hi Kyle,
Please know that transferring of Connects from one account to another isn't something we currently offer. It's neither possible through the site nor through customer support. If it ever becomes a feature, we'll make sure to announce it.
Thank you,
Jun 27, 2021 01:34:22 AM by NikolaS N
Hi Jewel,
Please know that transferring Connects from one account to another isn't something we currently offer. It's neither possible through the site nor through customer support. If it ever becomes a feature, we'll make sure to announce it.
Apr 11, 2022 05:07:10 AM by Svetoslava D
Hello Bojan,
Is it still impossible to transfer connects from one freelance account to another freelancer?
Apr 11, 2022 06:06:15 AM by Andrea G
Hi Svetoslava,
That's right, transferring Connects between freelancer accounts is not possible.
Aug 29, 2022 06:06:29 AM by Qais M
hi Bojan,
Did you have any update for the Transfer freelancer connects from one profile to another?
Aug 29, 2022 06:30:21 AM Edited Aug 29, 2022 06:32:41 AM by Radia L
It will open up a whole new "market" (with quotes) for connects. The spam-job-post-for-connects thing will be nothing compared to what will happen if there's a way to actually transfer connects. So I think it will never happen.
May 11, 2020 09:38:25 AM by Martina P
Michael F wrote:I'm sure you don't mean to sound condescending or be disrespectful with your responses Petra.
Thanks for the feedback, I'll follow up with customer support.
And thanks Mark for your response as well sir.
What makes you so sure?
May 11, 2020 10:08:36 AM by Michael F
Hi Martina, I was under the impression the Upwork Community was a professional space to ask questions and get help. My first time posting a question, I don't expect those kinds of responses. Especially from people with a title like "Community Guru".
I don't think that was the intent of the creators of this community...
May 11, 2020 10:25:21 AM Edited May 11, 2020 10:44:53 AM by Petra R
Michael F wrote:Hi Martina, I was under the impression the Upwork Community was a professional space to ask questions and get help.
It's a space where you get to interact with fellow Upwork users. It's not Customer Support and that's a good thing because you get it straight from people who aren't paid to toe the party line, just other Upwork users.
I don't think my responses to you were disrespectful, I tried to inject some humour which clearly went straight over your head.
You asked a question, you got an answer.
You then came back demanding to be shown where in the terms it said that transferring connects is "prohibited" when nobody had said anything about it being "prohibited" - just that it's not possible.
So I used the unicorns to demonstrate the point.
At which point you got all offended... Who gets offended over unicorns?
With all due respect, I can assure you, when I mean to be disrespectful, you'll know.
May 11, 2020 12:01:28 PM Edited May 11, 2020 12:10:15 PM by Mark F
Michael F wrote:Hi Martina, I was under the impression the Upwork Community was a professional space to ask questions and get help. My first time posting a question, I don't expect those kinds of responses. Especially from people with a title like "Community Guru".
I don't think that was the intent of the creators of this community...
You got an answer in 4 minutes and it was same answer UW eventually gave you but then you went on some irrelevant tangent because you implied that just because something isn't specifically prohibited means that it is possible. You don't see why someone might make fun of you for that???
Anyway, you got an answer in 4 minutes, try that anywhere else and see how you results are.
Feb 7, 2021 10:01:18 AM by Kendall W
petra - are you really a community guru? your answers are rude. Someone like me who has retired might want to give my connects to a young designer. I have 119 connects that I will never use. Is Upwork so hard up that they would not allow a transfer?
Feb 7, 2021 02:06:21 PM by Jennifer R
Kendall W wrote:petra - are you really a community guru? your answers are rude. Someone like me who has retired might want to give my connects to a young designer. I have 119 connects that I will never use. Is Upwork so hard up that they would not allow a transfer?
The is this thing called intercultural differences. Sometimes a short and direct answer is the easiest since most Upwork users are ESL.
If you feel the need to suport young designers, the best way to do it on Upwork is stop being competition. Upwork will not allow you to transfer your connects to another account just I am not allowed to transfer my 280 connects to someones elses account.
Sep 28, 2023 11:43:10 PM Edited Sep 29, 2023 12:37:45 AM by Radia L
Since somebody brought this thread up again...
Yes, there are legitimate reasons to allow transfer of connects. But aside from the facts that it will open up new "market" and "mining" businesses (we WILL see people on Facebook etc. selling connects on a discounted price), most likely Upwork will also need a new set of permits.
We see that we can't even "transfer" money from freelancer's to client account. This might be related. I've seen similar internet-based businesses took a long time before they can (or allowed to) transfer money between different "e-money accounts" even for the same user.
So forget it. To get the permits is probably not simple, and it will bring a whole new headache to keep everything run smoothly. There are things "more important" in their "priority list", the freelancers' convenience is not one of them.
Jan 23, 2022 11:23:06 AM by Rai S
" Yes this feature will provide efficiency in using shared connects & also benefited to entire upwork community. "
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