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Federico's avatar
Federico R Community Member

Transferring hours from one contract to another...

Hi there,

 

From the title you might realized I screwed up and tracked hours from one contract onto another. Luckily the contract to which I uploaded the hours is fixed price so no one was charged, and the contract to which I should have charged is a good long-term client and he will surely let me upload the hours manually (I´ve already contacted him). 

 

I was wondering, is there any way to 'transfer' those hours from one log diary to another one? So at least my client can have the screenshots the Upwork app took?

 

Thanks!

Federico

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Valeria's avatar
Valeria K Community Member

Hi Federico,

 

Unfortunately, there is no way to transfer the hours to a different contract. However, you can save images the App took for your own and the client's record and then ask the client to allow you to enter manual time. 

~ Valeria
Upwork

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7 REPLIES 7
Valeria's avatar
Valeria K Community Member

Hi Federico,

 

Unfortunately, there is no way to transfer the hours to a different contract. However, you can save images the App took for your own and the client's record and then ask the client to allow you to enter manual time. 

~ Valeria
Upwork
nd's avatar
nd m Community Member

Maybe something is already updated since 2014?

Goran's avatar
Goran V Retired Team Member

Hi Nd M,

 

This option is still not available. Transfering hours from one contract to another is not possible at the moment. Thank you.

~ Goran
Upwork
Isaac's avatar
Isaac J Community Member

UPWORK your missing an opportunity to delight both clients and contractors by not adding this as a feature to your platform

Preston's avatar
Preston H Community Member

How would this help me as a client?

Main's avatar
Main P Community Member

If I had to track hours for ClientA, and by mistake, I tracked into ClientB's contract,  ClientB would be charged. ClientA would NOT have to worry about allowing manual hours if I (as a contractor) can transfer the hours.

 

Are you trying to find an excuse for not adding this feature?

Isaac's avatar
Isaac J Community Member

When this happens I delete the incorrectly tracked hours and add manual time to the contract where it should have been tracked. ( if the client allows manual time) if not, I am SOL. I lose the hours.

If I could transfer the time (including screenshots). I would not need to track manual time, and the client would see the same screenshots and activity as if I had tracked the correct contract.