Trouble logging into the Desktop app

[8faccb9e]

Hello, Upwork Team! 

I'm having a problem logging into my desktop app. Earlier, it kept on saying there was some error, and it didn't track the time. So, I logged out my account to try signing in. However, every time I do, it would say, "Due to technical difficulties we are unable to process your request. Please try again later." I tried to restart the app, and after the captcha, the said error message still came up. It does not let me press on the log in buttons nor does it redirect me to another page when I press enter. I already disabled Google sign in, uninstalled the app, reinstalled another one and the beta version, but I'm still facing the same issue.

Your prompt help would really be appreciated. Thank you!

[BojanS]

Hi DJ Edarl,

I'm sorry to hear about the trouble this caused. It looks like you already have a support ticket regarding this issue and our team has provided instructions on how this could be fixed. Please check this support ticket and feel free to follow up on it directly so that our team can assist you more effectively. 

Thank you for reaching out to us.