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Two-step verification: I need security question instead current 6-digits on email

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Active Member
Siarhei S Member Since: Aug 6, 2019
1 of 2

Hi,
how I can change type of extra login validation? Now it is 6-digits code on email (I have disabled Phone verification in settings and enabled Security question) and it is completely uncomfortable for me. I wish to be asked about security question instead current 6-digits on email. How I can change it?
Thank you!

Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
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2 of 2

Hi Siarhei,

 

I'd like to clarify that security question and phone verification are two separate processes and both help us keep your Upwork account safe as part of two-step verification. There's no option to add a security question prompt instead of the verification code one. We ask you for your security question and for a verification code at different stages throughout the Upwork experience.

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