I`m sorry about the inconvenience this had caused you. Unfortunately we can't cancel or reverse a withdrawal. I would recommend checking with your bank about your account and the funds.
Please keep in mind that we can't keep your funds on Upwork for more than 180 days. If they are more than 180 days they will be automatically pushed to your primary payment method.
Automatic withdrawals can happen based on your automated withdrawal schedule as well. You can edit your schedule by going to Settings > Get Paid. Thank you.
Maral T wrote:
I have read some cases that, it was possible to cancel the transaction but it took several days to receive the money back on Upwork account.
If the money can NOT be deposited onto the account it was sent to, then it WILL bounce back and return to your Upwork account automatically, but that can take a week or two or more in rare cases.
If the account exists and can receive the funds, the money will not bounce back and you have to sort it out with the bank.
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