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UPWORK IS NOW FRUSTRATING

siydmzito
Active Member

Dear Upwork, I have noticed that over the years it is getting harder and harder to get any work here especially the last 2 years. Ever since you re-branded and reduced the number of connects, it is really hard to get any decent work here, which is really frustrating.
Additionally, you cheated us when it comes to connects knowing quite well that there is no job that requires 1 connect to apply. This is therefore a very unfair playing ground because a freelancer from Africa would require twice the number of connects(minimum 100) every month just to survive.
My question:- "are you guys attempting to sabotage the efforts of freelancers who are based out of Europe and the United States?"
Kindly address this issue and have the CEO look on it.

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amurigi
Ace Contributor

Hi Sidney,

 

I do not think this has to do with connects, but more to do with the possibility that very few freelancers based out of Europe and the US are getting hired on Upwork. I am also quite frustrated with this platform. When Upwork was oDesk, I had no problems getting contracts, but since it became Upwork, I hardly get any contracts. I have good ratings, great client feedback and yet I am still struggling to land a job. I never apply for low paying jobs, as that is such a waste of time, but I also do not charge very high rates. I also noticed that many of the clients are hardly hiring. I have applied for so many jobs and everytime I go back to see the progress, I find that the client is not even intervewing anyone and it has been over three weeks or more. I am a writer and I am not sure if freelancers in other categories are experiencing the same thing, but Upwork needs to take a keen look at clients. We cannot keep applying for jobs when clients are not even bothering to hire. 

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30 REPLIES 30

@Douglas Michael M wrote:

@Anne M wrote:

 

I do not think this has to do with connects, but more to do with the possibility that very few freelancers based out of Europe and the US are getting hired on Upwork.


Anne,

That is a quite unlikely possibility. I'm all but certain that most of the client money is from the US, and most of it goes to US contractors.

 

Best,

MM


This would be news to Upwork, since they just started testing a feature that allows US clients to specify only US based freelancers.

__________________________________________________
"No good deed goes unpunished." -- Clare Boothe Luce
I'm just following the money, John. Yes, it's a speculation. It's based on data from Upwork's erstwhile closest competitor. One doesn't have to specify a contractor from the US to hire one—including preferentially.

@John K wrote:

@Douglas Michael M wrote:

@Anne M wrote:

 

I do not think this has to do with connects, but more to do with the possibility that very few freelancers based out of Europe and the US are getting hired on Upwork.


Anne,

That is a quite unlikely possibility. I'm all but certain that most of the client money is from the US, and most of it goes to US contractors.

 

Best,

MM


This would be news to Upwork, since they just started testing a feature that allows US clients to specify only US based freelancers.


 This seems to me more to argue for Michael's assumption than against it. US clients routinely seeking US freelancers would be a good reason to give them a tool to make that easier.

eloddo
Ace Contributor

@Anne M wrote:

Hi Sidney,

 

I do not think this has to do with connects, but more to do with the possibility that very few freelancers based out of Europe and the US are getting hired on Upwork. I am also quite frustrated with this platform. When Upwork was oDesk, I had no problems getting contracts, but since it became Upwork, I hardly get any contracts. I have good ratings, great client feedback and yet I am still struggling to land a job. I never apply for low paying jobs, as that is such a waste of time, but I also do not charge very high rates. I also noticed that many of the clients are hardly hiring. I have applied for so many jobs and everytime I go back to see the progress, I find that the client is not even intervewing anyone and it has been over three weeks or more. I am a writer and I am not sure if freelancers in other categories are experiencing the same thing, but Upwork needs to take a keen look at clients. We cannot keep applying for jobs when clients are not even bothering to hire. 



That's a good point, Anne. I also applied (or been invited) for many jobs and exactly like you, every time I go back to see the progress, I find that the client is not even interviewing anyone and at the job expires with no hires and interviews.

 

In my opinion, Upwork should take a look at the clients, by constantly checking the client activity for this job.

 

If the job expires with no hires or even interviews, for a freelancer is a waist of connections (at least 2) maybe we should be refunded in these case. or, at least Upwork should have a reasonable explanation by the client for that. 

 

To be sincere I don't think Upwork watches over the client activity and the job progress once the job is posted. 

 

Monitoring clients activity would be a great improvement for Upwork and a great improvement for freelancers work quality.

 

I think that with 20% of fees you take on our earnings, freelancers should have more "protection" by you in this sense. 

 

 


@Emanuela L wrote:

That's a good point, Anne. I also applied (or been invited) for many jobs and exactly like you, every time I go back to see the progress, I find that the client is not even interviewing anyone and at the job expires with no hires and interviews.

 

In my opinion, Upwork should take a look at the clients, by constantly checking the client activity for this job.

 

And then what? Go to their houses and force them at gunpoint to hire someone, even though they didn't find a candidate they were interested in or had better luck on a different site?

 

If the job expires with no hires or even interviews, for a freelancer is a waist of connections (at least 2) maybe we should be refunded in these case. or, at least Upwork should have a reasonable explanation by the client for that. 

 

When you send out a resume in the real world, do you expect to be reimbursed for your stamps and envelope if the employer doesn't hire someone within a certain time frame?

 

To be sincere I don't think Upwork watches over the client activity and the job progress once the job is posted. 

 

You are correct. There is no reason to, as jobs that have no activity for 30 days close automatically.

 

Monitoring clients activity would be a great improvement for Upwork and a great improvement for freelancers work quality.

 

What is it that you would have them do?

 

I think that with 20% of fees you take on our earnings, freelancers should have more "protection" by you in this sense. 

 

Protection from not being hired? Or from clients hiring elsewhere? Or from clients putting a project on hold? Or...?

 

 


 


@Tiffany S wrote:

 

And then what? Go to their houses and force them at gunpoint to hire someone, even though they didn't find a candidate they were interested in or had better luck on a different site?

 

No guns are necessary Man Very Happy,  just monitorning the clients activity and in case of no statisfatory explanation by them, refund the freelancer for the connection they wasted.

 

When you send out a resume in the real world, do you expect to be reimbursed for your stamps and envelope if the employer doesn't hire someone within a certain time frame?

 

I always send resumed via email or LinkedIn, so no stamps or connnections are required Woman Wink

 

You are correct. There is no reason to, as jobs that have no activity for 30 days close automatically.

 

What is it that you would have them do?

 

As I already wrote "just monitorning the clients activity and in case of no statisfatory explanation by them, refund the freelancer for the connection they wasted" 

 

I think that with 20% of fees you take on our earnings, freelancers should have more "protection" by you in this sense. 

 

Protection from not being hired? Or from clients hiring elsewhere? Or from clients putting a project on hold? Or...?

 Protection from waisting our free connection in a useful way

 

Have a good day Smiley Wink

 


 


 

I wonder if there is a difference in perspective between freelancers who have experience performing their own marketing efforts and those who have always relied on a platform. 


@Tonya P wrote:

I wonder if there is a difference in perspective between freelancers who have experience performing their own marketing efforts and those who have always relied on a platform. 


 Yes!

 

It always seems to be young freelancers or those who are just dipping their toes in the water after working B&M who are pretty sure Upwork isn't actually providing them anything worth the fees.

+ 2 to Tonya's thnking.  

 

Marketing your skills is a time consuming and not cheap propostion esp. when looked at from hourly billing rates. Upwork, like other platforms, bear the cost of marketing en masse. The cost of writing a proposal either in time or connects is minimal when put into perspective.


@Wendy C wrote:

+ 2 to Tonya's thnking.  

 

Marketing your skills is a time consuming and not cheap propostion esp. when looked at from hourly billing rates. Upwork, like other platforms, bear the cost of marketing en masse. The cost of writing a proposal either in time or connects is minimal when put into perspective.


This is so true. Real world marketing is TOUGH. Even marketing yourself on the internet is a drag. You run up costs quickly and eat up a ton of time. That's the main reason I appreciate Upwork. Yeah, payment protection is nice, but I see Upwork's major benefit as connecting freelancers and clients.

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