UPWORK NEED TO DO PROTECT OUR WORK FOR CLIETN AND THE PLATFORM ITSLEF

[#1]

This is just not going right: as UpWork best practises suggested we should end the contract as soon as the the job is completed, the milestone or project payed and the client is happy with the work. A lot has been done since the start but we need a little more protection here for those client who keep forgetting to leave feedbacks.

We need to stand up for the workers community so that improvements can be done and must be done.

Just in one day I have compelted two jobs and none of the clients has given me a feedback even tough projects were perfect, there was good relationship and polite manner.

THE THING HERE IS VERY SIMPLE: SOME PEOPLE ARE NOT EDUCATED ENOUGH TO UNDERSTAND HOW INTERNET, ONLINE AND FEEDBACK WORKS. THEY DO NOT UNDERSTAND HOW IMPORTANT IS TO LEAVE A TRACK OF GOOD RELATIONSHIP WITH A GOOD FEEDBACK...

@UPWORKK YOU HAVE TO DO SOMETHING ABOUT THIS.

I suggest that once the job is completed, money has been payed and the client just disapperad, the outcome of the feedback must be authomatic and in order to estabilish a "value" should take count of history of the freelancer (eg last 5 projects feedbacks)

Please. We can change this path for the better   

[#2]

Thank you Goran, but the topic hasnt nothing to do with open or closing a contract...

It is a duscussion about Client, Feedback and JSS score.

Some of the "GURU" are addressing the voncersation somewhere else

[#3]

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Ciro F wrote:

It is not true, 

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Yes. It is true.

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Ciro F wrote:

my score imcreased just after I have reopened a feedback from december  2020 and my score jumped up again...

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The JSS goes up when positive feedback is received and when negative outcomes fall out of your calculation window. "No Feedback" contracts do not, in any way, have a negative effect on your JSS.

[#4]

If a client forget, is not educated or forced by UpWork to leave a feedback it affects!!.

What is going to happen if no clients leave a feedback for more then 16 weeks??

Could you please answer Petra...?

[#5]

Imagine that you have 10 projects running for 2021 and nono of your  clients will leave a single feedback to you..

what is going to happen after 16 weeks? Please answer sincerly...

[#6]

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Ciro F wrote:

Hi Martina.

Once I ned the contract the cleint can still leave the feedback.

Btw...I have received this answer from Cutomer Service Chat...so who is wrong here?

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The thing is, a freelancer has a much higher interest in feedback than a client, simply because this is a buyer's market by a long shot. There are no clients complaining about their rating in the forum, just freelancers. Why? Because they mostly don't care. Again, buyer's market. 

So in short, you can end the contract yourself, if you like, and hope for a response, but it's not the wise thing to do, because, human psychology.  

[#7]

Hi all,

I'd like to ask everyone to refrain from using strong language and ad hominem-geared arguments when posting in the Community. Please respect each others experience and approach to using Upwork. Feel free to share your opinion on any topic discussed in the Community as long as it's in a welcoming and appropriate tone.Thank you.

PS:

Wendy started a great thread in the Coffee Break forum that I feel everyone might find fulfilling.