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ouieasy
Community Member

US Bank Account verification failed for direct transfers

Hello,

 

My problem is in the title. I was trying to send the validation payments, but the page refreshed after attempting a second time. There were no validation tooltips to help me enter the appropriate amounts. I have found somewhere on your website that the two amounts should total $10.00, but it did not work. I have tried removing the account and adding it again, but the same issue happens.

 

Please reach me at**Edited for community guidelines**

 

Thank you and have a nice day,

 

Simon

1 REPLY 1
JoanneP
Moderator
Moderator

Hi Simon, 

 

I checked your account, and I can see that you already have submitted a support ticket. One of our agents will update your ticket providing further assistance. 

~ Joanne
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