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mihikapal13
Community Member

UTR code for failed transaction

How do I get the UTR number for a transaction that failed due to wrong IFSC code?
I raised a ticket with Upwork team but it was closed before it was resolved.
My bank needs something called a UTR code. How do I get that?
3 REPLIES 3
g_vasilevski
Retired Team Member
Retired Team Member

Hi Mihika,

 

Could you please confirm the transaction date or the ID so that I can check the details and assist you further? Thank you.

~ Goran
Upwork

The date of the transaction was 25th December, 2019 and the ref Id of the transaction was 276481966.

Hi Mihika,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your transaction. Thank you.

~ Goran
Upwork
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