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Community Member

Un-authorize Refund from my account

I had a client. Who hired me and gave me a four hundred dollar bonus. I did the client's work for about two hours. the client asked me for a refund. But when I was refunding him, his account got suspended and permanently Blocked by Upwork My available balance is -$80. I can't even refund it now. It won't affect my profile? His bonus is still pending. Kindly help me.

I send the screenshot so you can check


**Edited for Community Guidelines**

Community Member

I'm sorry but that work about UC is a well-known scam. You might want to read here before proceeding with finding jobs in Upwork:




You can search this forum about similar cases and you'll see that you can't do anything about the money.

Community Member

If you took part in something that's not allowed by Upwork, then you'll need to pay the money back. They can't "unauthorize" the refund, since your scammer probably used a stolen credit card and the money is now gone. 

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