🐈 Community
» Forums » Freelancers » UnVerified payment
Page options
Community Member

UnVerified payment

Hi.my customer wants to verify the payment method but she says that

"It keeps on saying I need to update my payment details but what I'm putting in is correct.
It won't let me verify two payments. They keep telling me how to verify but the page I need is not coming up. I need this page and it is not there" ( I attached pic)


Please tell me, what is a problem?

Community Manager
Community Manager

Hi Rufana,


Please ask your client to follow up on the notification they recently received and communicate with our team in order to resolve this concern. 


Thank you!

~ Bojan
Latest Articles
Upcoming Events
Jun 22
Upwork Virtual Community Hour
Community Hour English
Featured Topics
Learning Paths