Unable to Accept Offer

[#1]

Hi everyone.

I received a job offer today, but when I try to accept it I get an error message saying the client account has been suspended. But my client hasn't received a notification about it and when they submitted an appeal about the suspension they got a message saying that their account is not suspended. Can anyone please help?

Thanks!

[#2]

Hi Jennifer, at times Upwork's system will state the Job is no longer available and it cuts off assess. If you are in contact with the client, have them send you an Invite. Thanks!

[#3]

Hi Jennifer,

I'm sorry to learn that you're having difficulties accepting an offer. Please note that we can't disclose any information about actions being taken on other users' accounts. However, I was able to share your report with the appropriate team for review and one of the members will be in touch via a support ticket for advice on how to proceed. You can access your ticket and coordinate with the team on this page.