Jun 2, 2020 03:20:17 PM by Eunkyoung C
Hi, I am trying to update my tax information and addres since I recently moved to the US. The problem is everytime I try to update my address it asks me to renenter my password. I enter my password, but then it puts me back on my upwork mainpage and doesn't save anything. I tried to change my address in other settings, but it then says I must change the address in my tax information, which I am unable to do. How can I update my information?
Jun 2, 2020 07:14:07 PM by Joanne P
Hi Eunkyoung,
I've shared your concern with the team. One of our team members will reach out and assist you directly in updating your tax information via a support ticket. Thank you!
Jun 10, 2020 07:45:06 AM by Matthew B
Because I know companies rely on these conversations to escalate situations, I wanted to add that I too am having this exact issue. Is there any way I can get a support ticket as well for getting my tax address changed?
Jun 10, 2020 08:09:54 AM by Bojan S
Hi Matthew,
We'll have one of our agents reach out to you via a support ticket to assist you with your request.
Thank you for reaching out to us.