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Unable to Download Documents in Job Post

7c31f0f1
Active Member
Sebastian P Member Since: Dec 4, 2017
41 of 47

I am having the same problem again today.  It's been 18 hours and the file still can't be opened (it's a .doc file). 

Was a solution ever found?  Please help!
 
"For your security, we're scanning the file you requested to ensure it isn't hiding a virus or malware.
This should just take a few seconds.  Please try downloading it again in a minute."

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
42 of 47

Hi Sebastian,

 

Could you please send us a link to the job posting you are referring to?

~ Valeria
Upwork
debbiekdesign
Active Member
Deborah D Member Since: Oct 27, 2015
43 of 47

I can't believe this is still ongoing

49d04e55
Active Member
Mac T Member Since: Dec 5, 2017
44 of 47

Hi Valeria, could you help me out with this issue as well? Thank you

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
45 of 47

Hi Mac,

 

Could you please click on my name and send me a private message with the link to the job post with the attachments you can't open?

~ Valeria
Upwork
49d04e55
Active Member
Mac T Member Since: Dec 5, 2017
46 of 47

I can't, it's giving me an error message that says "You do not have sufficient privileges for this resource or its parent to perform this action."

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
47 of 47

Mac,

 

Sorry about that. We'll reach out to you directly via email for more details.

~ Valeria
Upwork
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