Unable to Download Files from job posts or messages through Upwork Android App

[#1]

I mostly use my Upwork through my Xiaomi Poco f3 phone but i am unable to download files at all, whether they are in the job posts or messages.

I have allowed access to the mdeia as well for the app but still not working

[#2]

Hi Syed Ali,

You can try some of the troubleshooting tips share in this help article.

Let us know if the issue persists.

Thank you! 

[#3]

This article does not address the issue I mentioned

[#4]

Unfortunately, it does not address the issue I mentioned.

[#5]

anyone? i am still looking to sort this out and it's effecting my work

[#6]

Hi Syed,

I would be happy to help. I shared your report with our team and one of our agents already reached out to you directly via a support ticket to assist you further. You can access your ticket on this page.