Unable to Get Paid (Withdraw My Earnings)

[agustiansa_erick]

Hi,

I was notice that there is notification on top page said Financial transactions for my account have been limited. Please check your email for additional information or contact customer support.

I have check my email and it is related to one contract as the client refund the money, but no more update email from Upwork Team.

Since then, I was unable to get paid (withdraw my earning). It's said my financial account has been suspended.

Could you help me solve this issue?

Thank you.

Erick

**Edited for community guidelines**

 

[BojanS]

Hi Erick,

We’ll have one of our agents reach out to you via a support ticket to assist you with your concern. 

Thank you for reaching out to us. 

[agustiansa_erick]

Hi Bojan.

Thank you.

Looking forward the help from the Team.

Thank you.

Erick