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Jaehwi's avatar
Jaehwi K Community Member

Unable to Login

I created this account to ask this question. I am unable to login to my other account that uses gmail. When I try to login, it tells me that this account uses google sign-in and tells me to login using google. When I enter my credentials for google, nothing happens. When I go back to the login page and select the sign-in with google option, it says my account does not have google sign-in activated. This problem started occurring after my account was suspended and then I verified my identity to lift the suspension. So I'm stuck in this endless loop how do I fix this?

1 REPLY 1
Andrea's avatar
Andrea G Community Manager

Hi Jaehwi,

 

Could you please click on my picture next to this post and send me a private message with more info about the account you need help with?
 
Thanks!
~Andrea