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aa5ca888
Community Member

Unable to Upload Videos to Portfolio

I am trying to upload videos to a portfolio and keep receiving the "video must be <60 seconds" error. None of my videos are over 60 seconds; most are under 30. Please help!

1 REPLY 1
JoanneP
Moderator
Moderator

Hi Mary Catherine,

 

Have you tried clearing your browser’s cookies or using a different browser? If the issue still persists, could you please share the following information so that we can forward it to our team to be investigated further?

  • Browser/s used
  • Browser version
  • Machine’s OS
  • Machine’s OS version
  • Screengrab of the issue
  • Additional details that may help us/the team investigate your concern better
~ Joanne
Upwork
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