Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Unable to Verify Identity

b9af6fff
Active Member
Rabi S Member Since: Jun 5, 2021
1 of 2

So, When I try to verify my Identity and click on get started, I get this error:

 

You are unable to complete ID verification due to a suspension on your account. Please resolve your account suspension and return to your Identity Verification Settings page to verify your identity. To learn more about your suspension visit the Upwork Help Center.

 

I had this account for a long time and I'm using it actively since this month. I even got my first client this month. I can submit proposals still. But how can I verify my identity? And get rid of this weird suspension message because my client is about to pay me and I don't want this weird message to be any hurdle in getting the funds from the client. 

 

pradeephele
Moderator
Pradeep H Moderator Member Since: Jan 11, 2021
2 of 2

Hi Rabi,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further.

 

Thank you.

Pradeep.

Untitled
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS