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qatester167
Member

Unable to add Skrill as a payment method

Hello!

 

When I try to add Skrill as a payment method to my account I see error:

 

We're sorry, we are unable to complete this task at this time. Please try again later.

 

Please help to resolve this issue.

 

http://c2n.me/3y9Nfr7.png

3 REPLIES 3
kochubei_valeria
Community Manager
Community Manager

Hi Iryna,

 

Please, make sure email address on your Skrill account is the same as your Upwork email address and complete any required verification. If it still doesn't work, please let us know.

~ Valeria
Upwork

Dear Valeria,

 

I use the same Skrill account as my Upwork email address.

 

Support team informed me that this issue had been reported and had been marked as known problem by Upwork Engineers.

 

Please let me know when it is fixed.

 

 

Iryna

Hi Iryna,

 

I see your issue was escalated to our Engineering team and we'll update your ticket with more information as quickly as possible.

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