I have a premium agency but still I am not able to add a user to my agency. It shows below error -
**Edited for community guidelines**
Please help me out and let me know what is the issue with the account or agency so I can get that rectifiied
I have checked your account and I can see that you haven't created an agency profile. If you want to help market the services of a team you’ve created, you need to have an agency.
Would you mind clarifying if an agency's trying to add you as a member? Or you're trying to add a member to an agency? This will help us better understand your concern and address it accordingly.
I have withdrwan all the active proposals and my profile is also public. But, when an agency manager invites me he is getting this occur "Can't add such users". Can anybody tell me why is this happening? I'll highly appreciate your answers. Thanks
I checked your account and it looks like you recently submitted proposals. If your agency owner is inviting you as an Exclusive Member of their agency you will need to withdraw these proposals. Otherwise, the agency owner will need to select this option when inviting you to their agency.
Thank you for reaching out to us. I would like to let you know that to be able to add other members to your agency you need to upgrade your agency membership to Agency Plus. An Agency Plus plan costs $20 (USD) a month and allows you to purchase Connects for a reduced rate of $0.15 (USD) each. You can find more information in this help article.