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1f405438
Member

Unable to attach document in proposal

Hello! I'm currently unable to attach documents while sending a proposal... Everything was fine until today.... please look Into  this...

7 REPLIES 7
luiggi_rosado
Moderator
Moderator

Hi Ifemayowa,

 

I'm sorry to hear you're having trouble with this. Are you getting any error messages whenever you attempt this? If so, would you mind sharing a screenshot of the error? It would be very helpful for us to further assist you.

~ Luiggi
Upwork
1f405438
Member

Yes! I'm getting an error message, "upload failed"

62A72429-108C-41C1-8CD3-EC98C2C1FF6C.jpeg

 Kindly look into this ...

aocumen
Community Manager
Community Manager

Hi Ifemayowa,

Could you please confirm if you have tried clearing your browser's cookies or using a different browser to see if the issue persists?


~ Avery
Upwork

Yes I have tried a different browser and it's still the same thing...

Hi Ifemayowa,

 

Thank you for your message. I'll have one of our customer support agents reach out to you directly and assist you further.

 

Thank you,

Pradeep


Upwork
1f405438
Member

I'm still getting the same issue.. please help 

Hi Ifemayowa,

 

Thank you for your message. I see that the support has already reached you via a support ticket to assist you on the same issue. Please don't hesitate to follow up with them if you have additional questions regarding your concern. 

 

Thank you,

Pradeep


Upwork