Unable to authorize card

[qammarabbas313]

Hi,

I am trying to buy connects using my debit card. However, i always get an error while doing so. The error is:

"We are unable to authorize your card. Please add another billing method or contact your issuing bank."

Everything is ok from the issuing bank side. Kindly help me buying connects.

[JoanneP]

Hi Qammar,

I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket. Thank you!