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Unable to authorize my device

theobikos
Active Member
Theofilos B Member Since: Mar 26, 2020
1 of 4

I don't have acces to sections of my profile settings that require a device authorization. I can't authorize my device since I never receive a text message or e-mail with a code or password.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 4

Hi Theofilos,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.


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9106e23e
Active Member
Sakshi H Member Since: Oct 8, 2020
3 of 4

Hi 

 

I'm new to Upwork. I'm facing a similar issue. The password & security tab for my profile was blank on the web version. I could update these details through the mobile app but now the web version is asking me to authorize the device. However, i don't see any next steps to do the same.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 4

Hi Sakshi,

 

Our team will reach out to you via ticket as well and will assist you further with your account. Thank you.


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