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theobikos
Member

Unable to authorize my device

I don't have acces to sections of my profile settings that require a device authorization. I can't authorize my device since I never receive a text message or e-mail with a code or password.

5 REPLIES 5
g_vasilevski
Retired Team Member
Retired Team Member

Hi Theofilos,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.

~ Goran
Upwork

Hi 

 

I'm new to Upwork. I'm facing a similar issue. The password & security tab for my profile was blank on the web version. I could update these details through the mobile app but now the web version is asking me to authorize the device. However, i don't see any next steps to do the same.

Hi Sakshi,

 

Our team will reach out to you via ticket as well and will assist you further with your account. Thank you.

~ Goran
Upwork
omiq411
Member

Having the same issue

omiq411_0-1640736603897.png

 

aocumen
Community Manager
Community Manager

Hi Omair, 

A member of the Customer Support Team reached out to you through this support ticket to assist you with your concern. 


~ Avery
Upwork
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