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divyakathiriya
Community Member

Unable to buy connect Or active plus membership plan

I added Debit acrd and Paypal both option But not able to Buy connect or Active plus membership.

1 REPLY 1
AveryO
Community Manager
Community Manager

Hi Rahul, 

 

I checked and can see that both your bililng methods were rejected. You may need to add an alternative payment method to your PayPal wallet in order to add your PayPal account as a billing method on Upwork.

For your credit card, please check with your bank why the transaction was declined so that they can assist you further. 


~ Avery
Upwork
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