I checked your account and couldn't find the support ticket you are referring to. Could you please send me more information so that I can check? If you need help with purchasing Connects or setting up your Billing method, please let us know so that we can assist you further.
Did you see this article on how to verify payment?
Yes i have seen this, but i am unable to see the link to verify the account -> Requires Verification. Verify Now.
I have also contacted the Bank and they are saying that the problem is arising from Upwork and not the Bank.
I checked and it seems that you have followed up on your open ticket. Kindly, allow time for our team to carefully review your request and respond accordingly. You will be notified of their response. We thank you for your patience.
I'm facing the same problem. I have a VISA Debit Card (India). Everytime that I try to update my membership, it shows that the payment was declined. No clue why. Kindly help me out here since I'm stuck getting no new clients. Thanks in advance!