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Unable to buy connects, Payment was declined

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
41 of 46

Hi April,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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Active Member
Sohail K Member Since: Feb 7, 2020
42 of 46

Hi,

 

I'm using VISA debit card for buying connects but its showing me an error 'Payment was declined' althogh I've contact to my bank and confirm the online transections are available.

Could you please help me on it

Moderator
Goran V Moderator Member Since: Mar 24, 2017
43 of 46

Hi Sohail,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with purchasing connects. Thank you.


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Active Member
Gladys Virgin M Member Since: Feb 13, 2020
44 of 46

Same issue. My Payment Debit Card was declined. 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
45 of 46

Hi Gladys Virgin,

 

We'll have one of our agents reach out to you via a support ticket to assist you with this concern. 

 

Thank you for reaching out to us. 

~ Bojan
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Active Member
Sidra A Member Since: Oct 17, 2017
46 of 46

Same Issue, I am not able to use my credit card for purchasing connects

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