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Unable to close Agency Profile

aneesh225819
Active Member
Aneesh K Member Since: Mar 22, 2017
1 of 10

When I tried to close an Agency account associated with my profile, it says

 

"In order to close this company please address the following" 

  • Close all open proposals associated with the company

 

But I already removed all Submitted Proposals ,Invitations to Interview, Active Candidacies & offers, still unable to close  the account.

 

What can be done ? 

 

 

vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
2 of 10

Hi Aneesh,

 

Our team will follow up on your ticket and share more information soon.

Untitled
banze_vicente
Active Member
Vicente B Member Since: Mar 23, 2017
3 of 10
Hey I want to close an Agency
kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
4 of 10

Vicente,

 

To close your agency account, click on the round picture in the upper right corner, switch to your agency account and go to Settings. In Settings, you should see a link to close your agency:

 

Screenshot_17.png

~ Valeria
Upwork
mdsahid
Active Member
sahid h Member Since: Jul 10, 2017
5 of 10

Hi Valeria, 

 

Screen Shot 2017-07-10 at 4.33.04 PM.png

 

Please suggest me what I will do. 

 

Thanks

Sahid

vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
6 of 10

Hi Sahid,

 

Please withdraw all active proposals submitted under your agency and check the closed job under the archived tab to make sure the proposals have been withdrawn.

Untitled
itsalko
Active Member
ILLIA T Member Since: Jul 15, 2017
7 of 10

Same situation here. I have no active proposals or interviews but still:  "Close all open proposals associated with the company"

vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
8 of 10

Hi Illia,

 

Please follow the steps I shared in my post right above yours and you should be able to close your Agency afterwards.

Untitled
muslim_adel21
Active Member
john A Member Since: Jul 29, 2017
9 of 10

i have the same prob

and i closed all proposal

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
10 of 10

Hi John,

Did you also checked under Archived that everything is withdrawn?
Please refer to Vladimir guidelines and you should be able to close your profile.

~ Goran
Upwork
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