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Unable to close Agency "Close all open proposals associated with the company" but I don't have any

Moderator
Goran V Moderator Member Since: Mar 24, 2017
21 of 158

Hi Gevorg,

 

Your agency is now closed, if further help is needed let me know. Thank you.


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Active Member
Mahmood A Member Since: Aug 3, 2017
22 of 158

I'm not able to close my account or my agency, it says I have open proposals even though I don't have any open proposals. Can you close my agency and my account ?

 

Thanks

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
23 of 158

Mahmood,

 

Would you like both your agency and your freelancer account closed?

~ Valeria
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Active Member
Mahmood A Member Since: Aug 3, 2017
24 of 158

yes

Moderator
Avery O Moderator Member Since: Nov 23, 2015
25 of 158

Hi Mahmood, 

 

We checked your account and it looks like this issue needs to be investigated further. Please lodge a ticket with our support team so that we can address this issue.


-Avery
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Active Member
Mahayogi L Member Since: Aug 22, 2017
26 of 158

I paid the current billing cycle, removed all members and withdrew the proposals.

But still, it is displaying 'Close all open proposals associated with the company'.

Please guide me in closing the agency.

 

The attachment is the screenshot of the status of my proposals.

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
27 of 158

Mahayogi, could you please try closing your agency again? Let me know if you still get the same error.

~ Valeria
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Active Member
Mahayogi L Member Since: Aug 22, 2017
28 of 158

I do not find my agency anymore. Hope it worked now.

 

Thank you very much

Active Member
Benjamin V Member Since: Sep 13, 2017
29 of 158

Hi, can anybody help. I am experiencing the same problem. I am trying to close my agency but every time I click on the link to close it, I get a notification that says that there must not be any open proposals. I've checked several times but our agency does not have any active proposals.

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
30 of 158

Hi Benjamin,

 

Could you please try closing the agency again and let me know if it still doesn't work?

~ Valeria
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