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asadk7
Community Member

Unable to complete my profile

Whenever i try to login my account in order to complete my profile i got a message "We're sorry, but something went wrong. Please try again or contact support".

I have tried other browsers to complete the task but nothing solve my problem as i have already cleared my browser cache but the problem still exist.

3 REPLIES 3
BojanS
Community Manager
Community Manager

Hi Asad,

 

We'll have one of our agents reach out to you directly to assist you with this concern. 

 

Thank you for reaching out to us. 

~ Bojan
Upwork
asadk7
Community Member

My Your identification has been reviewed and accepted but still i am unable to create my profile and getting an error message. I am attaching the snaps with it. Kindly reslove the issue

 

**Edited for community guidelines**

BojanS
Community Manager
Community Manager

Hi Asad,

 

I apologize for the delay in receiving an update. I'll go ahead and follow up with the team handling your case and you can expect to receive an update on your ticket directly.

 

Thank you for your patience.

~ Bojan
Upwork
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